Remaining competitive while coping with a never ending stream of financial

, regulatory, legal, and operational issues, presents business owners with an unprecedented array of challenges.  Pursuing tomorrow’s opportunities, while at the same time resolving today’s problems, will demand higher and higher levels of performance excellence—particularly...

At a recent workshop, Patrick Connor was teaching us how to use visual

memory keys to remember important items. First, he asked the group to imagine a progressive set of images. Subsequent testing revealed that all the participants found them surprisingly easy to recall. Next, he asked the group to juxtapose ten important interpersonal skill messages...

My parents and teachers frequently reminded me to, “pull up up my socks

 Most of us duck dirty jobs if we think we can get away with it…even for the short haul.  There are always  cleaner/fresher assignments available that will keep us occupied.  Unattended dirty tasks like grungy socks, will breed beasties that eventually stink up your life.  Why not commit the equivalent of a weekly washday to attack undesirable...

Attending to the needs of a dog is challenging.  Why are they considered

Inject productive ritual into our lives:  The caring routine keeps us “out there”, safely experiencing life.  Being there for or with a friend, opens the door to serendipity (what happens while we are busy doing something else).  For example, if you weren’t out walking the dog, you may not have noticed a beautiful sunset or met the new neighbor...

When most people think training they envision a classroom with an instructor

,  workbooks, and power point slides.  This scenario does not describe training—it describes education.   There is a place for education,but don’t confuse it with training. When it comes to actually doing a job  rather than just kowing about  it, training is essential...