Processes are, if not under attack, then falling out of fashion among

a certain type of business cognoscenti. Planning is out. “Planning to learn” is in. Little bets, experimentation, just start, iteration, rapid prototyping, lean — these are the cool kids. Process is the dork in the corner wearing mom-jeans and an unironic Christmas...

Like most business owners, Dan Martucci’s  struggles with a faltering

economy  left him exhausted at the end of each day.  Usually a positive, charitable, and fun loving father, he realized that if he wasn’t carefu, recession pressure could indirectly impact his family.  He resolved to preserve his home as a safe and comforting sanctuary...

Those choosing to lead in the post industrial age, must make a 180° shift

from a mindset of knowing, to an attitude of not knowing…replacing their trust in knowledge and experience, with processes for finding out and taking action faster than the competition. The following outlines the  profile of a high performance culture—capable of profitabilityand...