In the “shift-age” it’s not the largest or best ,  

but the fastest that will survive and prosper.  To be fast you must personally have, or have access to, people who see emerging patterns (who instinctively focus on forests, not trees).  Studies indicate that females generally score higher than their male counterparts when...

As the founder and CEO of Achieve, I was involved with implementation

of total quality initiatives for many corporations such as; Black and Decker, Amex, and UPS.  My experience suggests that cross functional  meetings on any topic  have little to no chance of succeeding unless they are viewed (and managed)as part of a comprehensive culture change...

Tom Bata Sr. the former CEO of Bata Shoes (a multi-billion dollar, privately

held business), came from twelve generations of shoemakers.  During our first meeting he declared, “I was born to shoe mankind”.   His passionate “statement of purpose” still energizes Bata factories and retail outlets around the world.Companies that have not clarified...

At an Easter church service, I learned three Greek translations of the

...

   Leadership is equal to the function of (V1), having a mental picture

or vision of a place to go or way of being plus (V2) an awareness of underlying core values that you and a critical mass of potential followers within a system believe in, times (SS) the use of skills to send consistent signals through day-to-day behavior in a manner that models...

If you’ve ever stood under a high-voltage transmission line, you know

the sound of energy flowing.  There’s a similar hum from high performance organizations.  It’s evident the moment you step through the door because every employee is turned on—they agree with what their organization stands for and are excited about being part of it.  The...

In the folowing, John Scherer, reminds us that before we attach blame

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Why do the insignificant behaviors of other people get on our nerves

at times?  I remember experiencing a bad hair day because a colleague  I would be spending a great deal of time with smacked his lips while chewing food.  The closer people are to each other, the more powerful the annoyance factor seems to become.  For years, I drove my family...

 Innovative technologies and new management processes come and go, but

the principles of effective leadership have remained constant throughout the ages.  That’s because they are founded on timeless truths regarding what goes on within and between people.  Management science has given us a never ending stream of valuable ideas, tools and processes...

Black & Decker had made a large acquisition.  They erroneously assumed

that corporate earnings would facilitate internal funding.  Shortly after the deal closed, revenues from the acquisition went south—the  status quo made internal funding a non starter.  Black and Decker companies were already performing to world-class standards, so demanding...