UPDATING LEADERSHIP & MANAGEMENT BEHAVIOR
The role models that many CEOs emulate achieved success during an era that no longer exists. Traditional cardinal rules may no longer apply. Peak performance in the shift-age will not materialize by adopting industrial-age solutions.
1. Don’t:
…accept paternal responsibility for assured employment.
Do:
…treat employees as valued suppliers that you engage because there is productive work for them and because their contribution is value-adding and economically competitive. more: read archives posting: How the employees world will change at work.
2. Don’t;
…hire people based exclusively on their experience or knowledge.
Do:
…hire people who use process to find out and take action faster than the competition.
3. Don’t:
…organize people for work using a departmental structure that fosters turf battles
Do:
…organize by strategic process that aligns behind the customers total experience